Why Choose Schools Into Europe?
Recent Feedback & Critiques rating
Schools into Europe sends out a critique to every Party Leader that undertakes a day trip or tour with us. The feedback we receive helps us fine tune our service to meet Party Leaders’ needs.
For the period September 2007 onward
92% of Party Leaders classed the ’overall rating of the tour’ as excellent or good.
What teachers say about us:
"Thank you very much for your reply, which more than matches the high standard of customer care I have learnt to expect from you."
"Thank you very much for your reply, which more than matches the high standard of customer care I have learnt to expect from you."
Mr. Sanderson - Nottingham
"I appreciate your patience in dealing with several amendments to our itinerary, and I thank you for recently sending me the confirmed itinerary. Thank you, again, for your kind and prompt attention always."
Mrs. Potts - South Wales
"I would like to take this opportunity to thank your company for the excellent service we have received from you. We have had a tremendous trip, thoroughly enjoyed by every member. We are already discussing what to do next year! Many thanks for all your assistance and expertise in enabling this trip to run so smoothly."
Mr. Scarratt - Wrexham
- 92% of Party Leaders since September 2007 classed the ’overall rating of the tour’ as excellent or good.
- We offer an outstanding personal, friendly, approachable and flexible service.
- We have 45 years’ experience of organising tours abroad.
- We are one of the top school tour operators in the UK.
- We give you maximum help with Risk Assessments.
- We care about our customers and maintain the highest standards.
- We offer complete financial security through trust status as laid down by the package Travel Regulations. Your money is held securely in a Barclays Bank PLC trust account until the trip or tour is completed. The administration of the trust account naturally complies with all legislative requirements.
- We offer exceptional value for money.
- Our trust account, years of experience, financial stability, commitment to health & safety and attention to detail together guarantee a first–class experience for all our customers.
- We have a loyal customer base who travel year after year.
- We have a pro–active approach to health and safety and retain the services of a health and safety professional a chartered member of the internationally recognised Institute of Occupational Safety and Health (IOSH).
- We offer an excellent safety management system and planning safety guide.
- We operate a privacy and data protection policy in respect of all our dealings.
- We don’t use an automated response system to answer telephone calls. We aim to answer our phones within 3 rings. You speak to a person, not a message.
- Itinerary planning service included within the pricing structure.
- We tailor-make tours to suit the needs of each school (i.e we are flexible).
- We are a Welsh company that offers Welsh coach companies and Welsh speaking drivers.
- We have connections with coach companies throughout England and Wales.
- We don’t tell you when to travel, we accommodate your needs wherever possible.
- We only send provisional bookings out to you when we have the accommodation and transport in place - we don’t promise anything we cannot deliver
- We are members of ROSPA.
- We give extra free places for special needs
- We communicate with you throughout each stage of planning your tour, to keep you fully up -to- date and support you each step of the way
- We give a 50 percent reduction to Party Leader’s spouse and up to 2 children
- We have a 24-hour emergency phone service whilst you are abroad
- We will not be beaten on price
- We have a simple pricing structure
- We honour the price we quote — all of our prices are guaranteed regardless of currency fluctuations
- We offer a highly efficient quick service
- All our staff are highly trained and anyone can deal with your queries
- All of our staff are knowledgeable and encouraged to travel and visit the destinations
- We have an exclusive contract with the Accor group in Paris
- We are a family-run business with hands-on directors, enabling quick decisions to be made
- We offer a personal, caring service — we care about what we do!
